Annual Public Meeting

This year's APM will take place at the Assembly Rooms, Edinburgh on Tuesday 6 October. It will be online and in-person. Register to attend.

Complain about the regulators form

Please use this form to tell us about your complaint. For information on what types of complaint we can consider, see our Complaints against the Regulators page.

* Fields with an asterisk beside their labels are mandatory.

  • Current Start
  • Your details
  • Your circumstances
  • About your complaint
  • Complete

How we use your data

If you make a complaint by email, telephone or via our complaints form, you’ll be asked for some personal information, including your name and email address. This is to help us respond to your complaint and will also help us identify you if you contact us again. We’ll also record any other personal information about you that you provide as part of your complaint, including information about others.

The Complaints Scheme is a joint scheme used by the FCA, PRA and the Bank. To find out how and why we use personal information, and who to contact if you have any queries about this, please see our privacy notice and the Bank’s privacy notice